Cookie Policy

Last updated: October 10, 2026

At Lakeshore Casino, we use cookies and similar tracking technologies to help our website work properly, keep accounts secure, understand how visitors use our pages, and improve the overall user experience. This Cookie Policy explains what cookies are, which types we may use, why we use them, and what choices you have.

This policy applies to the Lakeshore Casino website, including pages related to our services, account features, customer support chat, and our Lakeshore Casino review content.

What Cookies Are and Why They Matter

Cookies are small text files that are stored on your device when you visit a website. They help the site remember information about your visit, such as your preferences, login status, language settings, or actions taken on certain pages.

Some cookies last only while your browser is open. These are called "session cookies." Others remain on your device for a set period or until you delete them. These are called "persistent cookies."

Cookies do not usually identify you by name on their own. However, they may be linked to other information, such as your account details, device data, or browsing behavior, depending on how the site and connected services operate.

How We Use Cookies to Support Your Experience

We use cookies to make the website function as expected and to provide a smoother, safer experience. In practical terms, cookies may help us remember that you are signed in, keep pages loading correctly, save basic site preferences, and support customer service tools like live chat.

Cookies also help us monitor site performance. For example, we may use them to learn which pages load slowly, whether visitors run into errors, or which sections of the website get the most traffic. That information helps us improve navigation, content, and technical stability.

In some cases, cookies may also be used to personalize content, measure marketing performance, and limit repeated messages or promotions. Where required by law, we ask for your consent before using non-essential cookies.

The Key Types of Cookies We May Use

Essential Cookies That Keep the Site Running

Essential cookies are necessary for the website to function. Without them, core features may not work correctly. These cookies may support secure logins, fraud prevention, account authentication, page routing, load balancing, and form submission.

Because these cookies are required for the operation of the site, they generally cannot be switched off through our cookie tools. You can still block them through your browser settings, but doing so may cause parts of the website to stop working.

Functional Cookies That Remember Your Settings

Functional cookies help the site remember choices you make, such as language, region, accessibility preferences, or saved interface settings. They can also support features like live chat and more customized page displays.

These cookies are not always strictly necessary, but they make the website easier and more convenient to use. If you disable them, some personalized features may not perform as intended.

Performance Cookies That Help Us Improve

Performance cookies collect information about how visitors use the website. For instance, they may tell us which pages are visited most often, how users move through the site, and whether certain pages produce errors.

This data is usually aggregated and used for analytics, troubleshooting, and site improvement. It helps us make informed decisions about design, speed, mobile usability, and content updates.

Marketing Cookies That Support Relevant Promotions

Marketing cookies may be used to measure advertising effectiveness, limit repetitive ads, and help show content that is more relevant to your interests. These cookies can be set by us or by third-party advertising and measurement partners.

If you choose not to allow marketing cookies, you may still see ads, but they may be less relevant to your interests and browsing patterns.

Similar Technologies We May Use

In addition to cookies, we may use similar technologies such as pixels, tags, scripts, software development kits, and local storage. These tools can perform comparable functions, including analytics, ad measurement, security monitoring, and remembering user settings.

For simplicity, this policy refers to all of these tools as "cookies" unless a separate explanation is needed.

First-Party and Third-Party Cookies Explained

Some cookies are placed directly by Lakeshore Casino. These are known as first-party cookies. Others are placed by trusted service providers that support features on our website. These are known as third-party cookies.

Third-party services may include analytics platforms, payment-related fraud prevention tools, live chat providers, website security services, content delivery services, and marketing partners. For example, if a chat feature is active or a page includes third-party tools, those providers may set their own cookies subject to their privacy policies.

We do not control every third-party cookie in the same way we control our own. That is why we encourage users to review the privacy and cookie policies of any third-party service linked through or embedded on our website.

How Cookies Support Security and Account Protection

Cookies play an important role in protecting both users and the website. They may help us detect suspicious activity, prevent account misuse, maintain secure sessions, and distinguish between legitimate users and automated traffic.

Security-related cookies can also help with rate limiting, login protection, and system integrity checks. Blocking them may affect your ability to sign in or use secure sections of the website.

How Cookies Help With Performance and Analytics

To keep the website stable and user-friendly, we may use analytics and diagnostic cookies to understand technical performance and visitor behavior. This can include data points such as device type, browser type, pages viewed, time spent on pages, referral source, and general geographic region based on IP-derived data.

We use this information to improve site speed, fix errors, refine content layout, and make the website more responsive across desktop and mobile devices. We aim to use analytics in a proportionate and privacy-conscious way.

Your Consent Choices and When They Apply

When you first visit our website, you may see a cookie banner or preference center that allows you to accept, reject, or customize non-essential cookies. Your choices will be stored so they can be respected on future visits, unless you clear your cookies or revisit your settings.

Essential cookies do not usually require consent because they are needed for the operation and security of the site. Functional, performance, and marketing cookies may be used only after consent where required under applicable law.

You can change your preferences at any time through our cookie settings tool, if available on the site.

How to Manage, Disable, or Delete Cookies

Most web browsers allow you to control cookies through their settings. You can usually block cookies, delete existing cookies, or set your browser to notify you before a cookie is stored.

The exact steps depend on your browser, but the process is generally found under sections labeled "Privacy," "Security," or "Settings." Popular browsers such as Google Chrome, Safari, Mozilla Firefox, Microsoft Edge, and mobile browsers all offer cookie controls.

Please keep in mind that if you disable some or all cookies:

Some pages may not load correctly.

You may need to re-enter information more often.

Login sessions may not persist.

Live chat or support features may not work properly.

Preferences you previously saved may be lost.

Certain content, tools, or promotions may be unavailable.

If you use more than one device or browser, you may need to adjust settings on each one separately.

Do Not Track and Browser-Based Signals

Some browsers offer a "Do Not Track" setting. At this time, there is no single industry standard governing how websites should respond to that signal. As a result, our website may not respond uniformly to all Do Not Track requests.

You can still manage cookies directly through your browser settings and any cookie preference tools we make available.

Cookies and Minors

Our services are intended only for adults of legal gambling age in applicable jurisdictions. We do not knowingly use cookies to collect personal information from individuals who are under the legal age required to use our services.

If you believe a minor has provided information through our website, please contact us so we can review and address the issue.

Data Retention and Cookie Duration

Different cookies remain active for different periods. Session cookies usually expire when you close your browser. Persistent cookies remain until they reach their expiration date or are deleted manually.

Retention periods vary depending on the purpose of the cookie, such as security, fraud prevention, analytics, or preference storage. Where appropriate, we aim to limit cookie duration to what is reasonably necessary for the intended purpose.

Policy Updates You Should Know About

We may update this Cookie Policy from time to time to reflect changes in law, technology, our services, or third-party providers. When we make changes, we will update the "Last updated" date at the top of this page.

If the changes are significant, we may also provide additional notice on the website where required. We encourage users to review this page periodically so they stay informed about how cookies are used.

Contact Us With Privacy Questions

If you have questions about this Cookie Policy, our use of cookies, or your privacy choices, you can contact our support team through the live chat option available on the website.

You may also reach out through any privacy contact method listed in our general site policies or account support materials. When contacting us, please include enough detail for us to understand your request, such as the browser or device involved and the issue you are experiencing with cookie settings.

By continuing to use the website with essential cookies enabled, you acknowledge that certain cookies are necessary for core site operation, security, and basic functionality. Non-essential cookies remain subject to your choices where required, and you can revisit those choices at any time.